Skip to main content
Kryptonite Resource Center Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Kryptonite Resource Center
  2. Services & Offerings

Services & Offerings

Information and questions regarding the programs Kryptonite offers

Key/Combo Registration

  • Forgot Combination
  • What is the Combo Safe Program?

Anti-Theft Protection Offer

  • Troubleshooting for Registering for ATPO
  • What is the Anti-Theft Protection Program and how do I participate?
  • What is needed to register for the ATPO?
  • Which countries are eligible to register?
  • As a customer in the EU, will my ATPO data be stored in the EU?
  • Do you need to have homeowners insurance to register for this offer?
See all 16 articles

Key Safe Program

  • Keys are ordered, when will I get them?
  • Ordering Key Safe Program keys
  • What is the Key Safe Program?
  • Ordering Key Safe Program keys

Warranty

  • How to Submit a Warranty Request
  • I have an older model lock is it still covered under the warranty?
  • Does my lock come with a warranty?

Lock Out Replacement Program

  • I lost my keys/combination and my bike is currently locked up
  • What is Lock Out Replacement?
  • I do not live in the U.S. or Canada. Can i still mail my lock in for replacement?
  • How do I send my lock for Lock Out Replacement?
  • I sent you my lock for replacement, can you also send me extra keys?
  • Lock Out Replacement Form
See all 10 articles
Kryptonite Resource Center